Frequently Asked Questions
How do I get in Contact?
You have the option to contact us using email, our contact form or via phone or via chat
Can I replace the PS4 system's stock 500GB Hard drive?
PS4 owners will be able to replace the PS4 system’s standard hard drive for a higher storage drive.
What is PS Plus?
Do I have to pay for PS Now?
Yes, but all new customers are eligible for a seven day free trial, which which will roll over into an ongoing subscription, unless cancelled before the end of the trial period.
Can I upgrade my Ps Plus Plan?
Yes, you can upgrade to Quaterly or Annual payment plans to save money.
What comes in the PS4 Box at launch?
A PS4 system with a 500GB hard drive, a DUALSHOCK 4 wireless controller, a micro-USB cable for charging the DUALSHOCK 4 controller, a Mono-headset for voice chat, a power cable (1.5m), and an HDMI cable (2.0m).
What Payment Methods are accepted?
All major debit cards, such as Mastercard, Visa aswell as Paypal.
How do I play online?
To play online with other players across the world, you will need to have a PSN account and purchase a PS Plus Subscription which will give you access to MMO games, and streaming, downloading and playing games online.
Can you cancel a purchase on PS4?
You can cancel a digital content purchase within 14 days from the date of purchase and receive a refund, provided that you have not started downloading or streaming it.